Issue:
When is student capacity regained in Renaissance web-based products?
Resolution:
Capacity is regained under the following circumstances:
- At the beginning of a new subscription period - the subscription period start date.
- September 1 of each year.
- If a subscription model changes, for example, when upgrading from a Renaissance Star Reading trial subscription to Renaissance Star Reading Enterprise.
- When a student is merged with a different student and both students are using capacity, one of the seats will be regained overnight.